Privacy Policy

Last updated: June 30, 2026

1. Who we are

Guardian Medical Billing ("Guardian," "we," "us," or "our") provides medical billing and revenue cycle management services. This Privacy Policy applies to information collected through our website at www.guardianmedicalbilling.com (the "Site").

2. Information we collect

We collect information you choose to provide and certain information automatically when you use the Site.

Information you provide

When you submit our contact or quote form, we collect the information you enter, which may include your name, email address, phone number, practice or organization name, the services you are interested in, and any message you include.

Information collected automatically

Like most websites, our hosting and form infrastructure may automatically receive standard technical information such as your IP address, browser type, device information, and the pages you view. This information is used to operate, secure, and improve the Site.

3. How we use information

We use the information we collect to:

• Respond to your inquiries and provide quotes or requested information;
• Communicate with you about our services;
• Operate, maintain, secure, and improve the Site;
• Detect and prevent spam, fraud, or abuse; and
• Comply with applicable legal obligations.

4. How information is shared

We do not sell your personal information. We share information only as needed to operate our business, including with service providers who help us run the Site and manage inquiries, such as our website host and our customer relationship management (CRM) provider. These providers are permitted to use the information only to provide services to us. We may also disclose information when required by law or to protect our rights, users, or others.

5. Protected health information (PHI) and HIPAA

The website contact form is intended for general business inquiries and is not a secure channel for transmitting protected health information. Please do not submit patient PHI through the website form. When Guardian provides billing services that involve PHI, that information is handled in accordance with applicable law, including HIPAA, and under the terms of a Business Associate Agreement entered into with the covered entity. Contact us to learn more.

6. Data retention

We retain information for as long as needed to respond to your inquiry, provide our services, and meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we handle. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion, subject to applicable law and our legal obligations. You can also opt out of non-essential communications by letting us know.

9. Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

10. Children's privacy

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

12. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Guardian Medical Billing
Email: info@guardianmedicalbilling.com
Phone: +1 (509) 300-4547

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